At Radiant Lush, we are committed to ensuring your satisfaction with our products. Please read our return and refund policy carefully.

1. Return Eligibility

• Returns are accepted within 5 days from the date of delivery.

• Products must be unused, unopened, and in their original packaging.

• Items showing signs of use, or tampering are not eligible for return.

2. Return Process

1. Contact our support team at [support@theradiantlush.com] or fill the form in support page within 5 days of delivery.

2. Provide your order number and reason for return.

3. Our team will guide you with the return shipping instructions.

3. Refunds

• Refunds will be processed after the returned item is received.

• Refunds will be made via the original payment method.

• Please allow 5–7 business days for the refund to credit in your account.

4. Exchanges

• Currently, we do not offer product exchanges. Customers can place a new order after returning the original product.

5. Damaged or Defective Products

• If you receive a damaged or defective product, please notify us immediately with a photo of the item.

• We will provide a full refund or replacement at no extra cost.

• If approved, a replacement will be delivered within 7-10 business days.

6. Shipping Policy

• Orders are typically delivered within 4 to 7 business days from the date of order confirmation and/or payment.